Hello Seller Support I need your help. I have received a video link for identity verification.
Hello seller support i need your help. I have received a video link for identity verification. but l lost my id so now i am waiting for my driver liecens to receive it and i will be take up to 1 or 3 weeks to receive for BMV .my drive liecens maybe the issue date and expiration date will be chage but i already uploded submitted it for video call but my video is still remain and new driver liecens iusse date and expiration date mabaye chage . it is a problme or not. it is a problme the what is the sulotion for it .is .If i will be waiting for my id to rceive it then my vidvideo call veriverification link will be not expirce. if expiexpired then i will be able to recereceive the new vivideo verfiverification call. So I need hlep , What to do ?
Dear Seller,
We received your submission but do not have enough information to reactivate your account at this time. In order to reactivate your account, we need to verify information related to your identity.
Why is this happening?
We believe that your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity in accordance with Section 3 of the Amazon Services Business Solutions Agreement. In order to protect our customers, we verify the identity of our sellers through virtual identity verification on a video interview.
How do I verify my identity?
You need to complete virtual identity verification over a video interview. Please use the link below and follow the on-screen instructions to complete your verification.
1. Click on the link here - https://sellercentral.amazon.com
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview as long as they have substantiating documentation showing their relationship to the business. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
What happens if I do not complete my virtual identity verification?
If you do not complete your virtual identity verification using the link provided or if you do not successfully complete virtual verification, your account will remain deactivated.
Hello Seller Support I need your help. I have received a video link for identity verification.
Hello seller support i need your help. I have received a video link for identity verification. but l lost my id so now i am waiting for my driver liecens to receive it and i will be take up to 1 or 3 weeks to receive for BMV .my drive liecens maybe the issue date and expiration date will be chage but i already uploded submitted it for video call but my video is still remain and new driver liecens iusse date and expiration date mabaye chage . it is a problme or not. it is a problme the what is the sulotion for it .is .If i will be waiting for my id to rceive it then my vidvideo call veriverification link will be not expirce. if expiexpired then i will be able to recereceive the new vivideo verfiverification call. So I need hlep , What to do ?
Dear Seller,
We received your submission but do not have enough information to reactivate your account at this time. In order to reactivate your account, we need to verify information related to your identity.
Why is this happening?
We believe that your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity in accordance with Section 3 of the Amazon Services Business Solutions Agreement. In order to protect our customers, we verify the identity of our sellers through virtual identity verification on a video interview.
How do I verify my identity?
You need to complete virtual identity verification over a video interview. Please use the link below and follow the on-screen instructions to complete your verification.
1. Click on the link here - https://sellercentral.amazon.com
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview as long as they have substantiating documentation showing their relationship to the business. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
What happens if I do not complete my virtual identity verification?
If you do not complete your virtual identity verification using the link provided or if you do not successfully complete virtual verification, your account will remain deactivated.
0 yanıt
Atlas_Amazon
Hello @Seller_JkyCD6zRMATuv
Thank you for sharing the details on the recent issues you have encountered on the account with your ID and the verification. I understand that you are currently awaiting your new ID, but the verification is coming up soon which is causing increasing concern for you. I would advise on waiting to schedule or complete the appointment as you will want to ensure that you have all the necessary information.
Once you are ready for completion, you will want to utilize the same link that you were initially provided. If you encounter any errors or have any issues scheduling, I would have you take screenshots that include the date and time of the error you are seeing. You will want to either open a case with this information or refer back here so that our team may continue to offer support to you.
I will continue to monitor this situation for any new questions or updates that you might have regarding how you will want to proceed.
Best,
Atlas
Seller_ld4WMW6hZt9Ci
cannot get a link or set up appointment to get identified for my Amozon Store account tried several times but nothing’s working. Who can I talk to you about this?
