Creatine supplement listing blocked – is this temporary or permanent?
Hi everyone,
I attempted to list a new creatine product under the nutritional supplements category, and Amazon immediately marked it as “Inactive – Fix listing issue”. The message shown is:
“We are not accepting applications to sell Other Human Ingestible in New, Used, Refurbished, Collectible condition(s)”
I understand that Amazon explicitly states it’s currently not accepting new ingestible products, but I’d like to know if:
• This is a temporary restriction
• Anyone has recently succeeded in listing a creatine or supplement product
• There is any alternative approval process that’s not visible from the standard workflow
Any advice or shared experience would be greatly appreciated.
Thanks in advance.
Creatine supplement listing blocked – is this temporary or permanent?
Hi everyone,
I attempted to list a new creatine product under the nutritional supplements category, and Amazon immediately marked it as “Inactive – Fix listing issue”. The message shown is:
“We are not accepting applications to sell Other Human Ingestible in New, Used, Refurbished, Collectible condition(s)”
I understand that Amazon explicitly states it’s currently not accepting new ingestible products, but I’d like to know if:
• This is a temporary restriction
• Anyone has recently succeeded in listing a creatine or supplement product
• There is any alternative approval process that’s not visible from the standard workflow
Any advice or shared experience would be greatly appreciated.
Thanks in advance.
0 yanıt
Cooper_Amazon
Good Afternoon @Seller_q0W6FgvDtQk3M,
I wanted to reach out to you regarding your discussion here. This situation has been coming up often on the forums in which seller's are getting the notification: "We are not accepting applications to sell: Other Health & Personal Care category in Used, Refurbished, Collectible condition(s) Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
Please note: If you were not already approved to sell in the supplements category, as part of our ongoing efforts to provide the best possible customer experience, Amazon has implemented additional restrictions for ingestible supplement products.
Unfortunately, we are not accepting applications for supplements at this time. You are welcome to check back later to see if the category is accepting applications in the future.
If you believe your products have been misclassified within a certain category or sub-category that requires approval, please contact Selling Partner Support with evidence, such as product pictures, to support this claim. Amazon will review your claim and make a final determination that will ensure the best shopping experience for our customers.
In previous escalations on the Seller Forums, I have seen success with clearing this process for those sellers who are Brand Registered.
- If you would like to learn more about Brand Registry, feel free to check out this link -->HERE<--
- If the brand you are trying to list is already in Brand Registry AND you have a relationship with the brand, you can be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to Selling Partner Support letting them know you are now in the brand's Brand Registry approved list.
I'd be happy to review any open CASE IDs you have with Selling Partner Support regarding your concerns above, however the latest note above is the current status of our dietary supplements policy. Hope the information above helps clarify things a bit. Have a wonderful rest of your week.
Sincerely, Cooper_Amazon
