changing Manufacturer recommended age on my own Branded product
I have a new product I branded. I need to change the Manufacturer recommended age for my branded product in my inventory. I cant change it because it is locked. This is my product and i should be able to change it.
changing Manufacturer recommended age on my own Branded product
I have a new product I branded. I need to change the Manufacturer recommended age for my branded product in my inventory. I cant change it because it is locked. This is my product and i should be able to change it.
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Seller_kIukTwdhvntAp
"This is my product and i should be able to change it. "
Have you tried contacting the Brand Registry area to ask if they can help?
Cooper_Amazon
Good Evening @Seller_EoDqYtIIWTpm6,
I have a discussion -->HERE<-- regarding best practices when editing a listing.
- Since it sounds like step 1 (which is editing your listing from the Manage Inventory page on Seller Central, have you tried to update using a full file feed?
- If yes, and it's still not working, can you share your Batch ID number and your CASE ID filed with Brand Registry so I can escalate this issue to one of our internal partner teams to review?
I look forward to hearing back from you soon. Have a great rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_EoDqYtIIWTpm6,
Thank your sharing the CASE ID and additional context about this issue. I have escalated the information to one of our internal partner teams to review. They should get back to us within the next few business days. Until then, have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_EoDqYtIIWTpm6,
Our internal team has reached out to you on CASE ID 17190801591 in regards to not being able to update your manufacturer recommend age.
Feel free to follow along with CASE ID 17190801591 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
