Identity Verification help
Dear Amazon Support Team,
I Have Sent identity verification documents through case and received an email on 09/12/2024 reply saying: We have reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon.
which I did, but the status is still Inactive: United States.
Please help me with reactive my account, thank you
Best regards
Lisa
Identity Verification help
Dear Amazon Support Team,
I Have Sent identity verification documents through case and received an email on 09/12/2024 reply saying: We have reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon.
which I did, but the status is still Inactive: United States.
Please help me with reactive my account, thank you
Best regards
Lisa
0 yanıt
Roxy_Amazon
Greetings @Seller_uAX9hGhuNrVoG,
I understand you are having issues with receiving a reactivation notification but your account remains deactivated.
This is a process that I could do only by contacting the responsible team. Could you please provide me with a Seller Support case ID so I can look into this further for you? I'd be happy to take a look and see if I can help resolve the issue.
Please let me know the case ID whenever you have a chance. I'm looking forward to hearing back from you.
Best,
Roxy
Seller_uAX9hGhuNrVoG
Seller_GuNkdwSS9QOAb
Hi @Seller_uAX9hGhuNrVoG
Is your problem solved, I have the same problem as you and I don't know how to handle it
