UK account Suspended On Clueless Reasons from Past few Months
Hi Amazon Team,
We have been a legit seller on amazon uk, from past two years with overall sales of more than 75,000 GBP, However on 31st october we received a absolutely absurd ask by amazon that our KYC was failed, After almost selling our products consistently for more than a year and a half, this KYC fail message was not only concerning but also illogical, however we have shared all the documents to amazon but to our shock our verification was once again denied and we have been told that verification cannot be accepted, As we have seen so many discussions on forums we realise that this problem is not only with us but hundreds of other sellers where verification was failed without any solid reason,
I would like to emphasize that Whatever documents we have given are absolutely legit and amazon team can verify them as per their own convenience, to be Precise we have already Submitted these below mentioned documents which were having Stamp and Signature of Government of India as well as Banking Partner's Seal and Sign -
1. GST -Goods and Service Tax Certificate- Government of India Issued (Can be Verified Online as Well)
2. IEC- Import Export Code- DGFT(Government of India Issued)
3. MSME Certificate- (Government of India Issued)
4. PAN Card- (Government of India Issued)
5. PASSPORT- (Government of India Issued)
6. BANK STATEMENT of Last 6 months before Suspension- Issued by Indusind Bank
7. Bank Statement of Director- Issued by ICICI BANK
8. MOA- Memorandum of Association
9. AOA- Article of Association.
10. UK VAT Certificate
11. LOA- Letter of Authorisation Issued By ICICI BANK
If you believe that all these articles as insufficient and doesn't make us an eligible seller on amazon UK, Please tell us what document's are required to make us eligible also if these documents are incorrect or insufficient i believe all seller's who are selling their products from INDIA is also not allowed to sell on amazon UK.
This complete KYC trigger absolutely make no sense, why it has been triggered and why this has been denied, moreover we are ready to share each and everyproofs to proove our justified presence on amazon marketplace, We are also ready to to VIDEO KYC or Physically Visit amazon premises, This is a sincere request from a helpless seller who is seeking help on this forum, where we expect amazon team to respond and any other help who has faced the similar issue and has an idea about this situation
Regards,
AVD ORGANICS
UK account Suspended On Clueless Reasons from Past few Months
Hi Amazon Team,
We have been a legit seller on amazon uk, from past two years with overall sales of more than 75,000 GBP, However on 31st october we received a absolutely absurd ask by amazon that our KYC was failed, After almost selling our products consistently for more than a year and a half, this KYC fail message was not only concerning but also illogical, however we have shared all the documents to amazon but to our shock our verification was once again denied and we have been told that verification cannot be accepted, As we have seen so many discussions on forums we realise that this problem is not only with us but hundreds of other sellers where verification was failed without any solid reason,
I would like to emphasize that Whatever documents we have given are absolutely legit and amazon team can verify them as per their own convenience, to be Precise we have already Submitted these below mentioned documents which were having Stamp and Signature of Government of India as well as Banking Partner's Seal and Sign -
1. GST -Goods and Service Tax Certificate- Government of India Issued (Can be Verified Online as Well)
2. IEC- Import Export Code- DGFT(Government of India Issued)
3. MSME Certificate- (Government of India Issued)
4. PAN Card- (Government of India Issued)
5. PASSPORT- (Government of India Issued)
6. BANK STATEMENT of Last 6 months before Suspension- Issued by Indusind Bank
7. Bank Statement of Director- Issued by ICICI BANK
8. MOA- Memorandum of Association
9. AOA- Article of Association.
10. UK VAT Certificate
11. LOA- Letter of Authorisation Issued By ICICI BANK
If you believe that all these articles as insufficient and doesn't make us an eligible seller on amazon UK, Please tell us what document's are required to make us eligible also if these documents are incorrect or insufficient i believe all seller's who are selling their products from INDIA is also not allowed to sell on amazon UK.
This complete KYC trigger absolutely make no sense, why it has been triggered and why this has been denied, moreover we are ready to share each and everyproofs to proove our justified presence on amazon marketplace, We are also ready to to VIDEO KYC or Physically Visit amazon premises, This is a sincere request from a helpless seller who is seeking help on this forum, where we expect amazon team to respond and any other help who has faced the similar issue and has an idea about this situation
Regards,
AVD ORGANICS
0 yanıt
Emet_Amazon
Hello @Seller_Ye5hyS2sBLTHI,
Thank you for posting your concern with your UK selling account.
We have been a legit seller on amazon uk, from past two years with overall sales of more than 75,000 GBP, However on 31st october we received a absolutely absurd ask by amazon that our KYC was failed, After almost selling our products consistently for more than a year and a half, this KYC fail message was not only concerning but also illogical, however we have shared all the documents to amazon but to our shock our verification was once again denied and we have been told that verification cannot be accepted, As we have seen so many discussions on forums we realise that this problem is not only with us but hundreds of other sellers where verification was failed without any solid reason,
Typically, when it comes to any type of verification we do not provide any reasons for the rejections. Regarding this particular situation, we have very limited information in this space and would recommend creating a new topic in the UK seller forums for more advice from sellers and or moderators in that region.
I can provide our link to the requirements to sell in this region to help offer direction on document requirements. You can also see our payment service provider help page for a little more information on this as well.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
