New Seller | Brand Registered + UPC Tried | Cannot List Dietary Supplement | ASIN Blocked After GTIN Exemption
Hi everyone,Hi @Manny_Amazon
I’m a new seller trying to list my very first dietary supplement products. My brand is officially registered in the U.S., and I have obtained GTIN exemption under the Health & Household > Vitamins & Supplements category.
Here are the key details:
Brand trademark registered in the U.S. (includes dietary supplement classification)
GTIN exemption granted on April 11, 2025
I’ve also tried listing the product with valid UPCs — not just exemption route
My account is brand new, this is the first time I am uploading listings, and there are no historical sales or activity
The ASINs that are currently restricted or under compliance review:
B0F43W8SWN
B0F4894VFH
B0F487KC6V
B0F4DFN5V8
Related Case IDs already submitted to support:
17566824161
17569514361
The issue is: although I can see a “Request Approval” button, clicking it leads nowhere — no form, no place to upload documentation. Some ASINs instantly show status like:
“This product is under compliance review and will be available after review is complete.”
Listing becomes inactive and unsellable with no way to proceed.
Support only replies with:
“Your account does not currently meet the criteria required to list these products due to account metrics, distribution pathways of the brand, or other factors.”
I also saw an official reply in another thread mentioning Amazon is currently not accepting applications for supplements, but I’m confused why the system still allows listing creation (with UPC or exemption), then blocks it right away.
Has anyone run into this situation recently?
I’d really appreciate any help, clarification, or escalation guidance from other sellers or Amazon staff here.
Thank you so much in advance!
New Seller | Brand Registered + UPC Tried | Cannot List Dietary Supplement | ASIN Blocked After GTIN Exemption
Hi everyone,Hi @Manny_Amazon
I’m a new seller trying to list my very first dietary supplement products. My brand is officially registered in the U.S., and I have obtained GTIN exemption under the Health & Household > Vitamins & Supplements category.
Here are the key details:
Brand trademark registered in the U.S. (includes dietary supplement classification)
GTIN exemption granted on April 11, 2025
I’ve also tried listing the product with valid UPCs — not just exemption route
My account is brand new, this is the first time I am uploading listings, and there are no historical sales or activity
The ASINs that are currently restricted or under compliance review:
B0F43W8SWN
B0F4894VFH
B0F487KC6V
B0F4DFN5V8
Related Case IDs already submitted to support:
17566824161
17569514361
The issue is: although I can see a “Request Approval” button, clicking it leads nowhere — no form, no place to upload documentation. Some ASINs instantly show status like:
“This product is under compliance review and will be available after review is complete.”
Listing becomes inactive and unsellable with no way to proceed.
Support only replies with:
“Your account does not currently meet the criteria required to list these products due to account metrics, distribution pathways of the brand, or other factors.”
I also saw an official reply in another thread mentioning Amazon is currently not accepting applications for supplements, but I’m confused why the system still allows listing creation (with UPC or exemption), then blocks it right away.
Has anyone run into this situation recently?
I’d really appreciate any help, clarification, or escalation guidance from other sellers or Amazon staff here.
Thank you so much in advance!
0 yanıt
Seller_Qbd0RsfZFEZBY
Wow yeah suppliments and baby are the most sensitive of categories. Super high barrier to entry. Compliance out the ying yang and even then if your new your unlikely to get approved.
Seller_Qbd0RsfZFEZBY
Not my category so no. But ive been around a bit and I would think at this point it "The juice isnt worth the squeeze".....Too much competition, too much liability, too much compliance, too much regulation, too much risk.....
Of course if you have deep pockets, some VC backing then ur situation could be different.....You obviously put alot of work and time into your brand registration...but you may have "missed the boat"
Seller_rI7BZIczK8iAC
Amazon did put a stop to supplements. MAYBE there is a chance for you as band owner to joint the tens of thousands other supplement sellers. Tag a mod here.
Cooper_Amazon
Good Evening @Seller_VS7b5xMbgvKgm,
I wanted to stop by and share updates with you on all the listings you have mentioned above:
- ASIN B0F43W8SWN currently appears active in your inventory. There is only 2 optional requests are to improve the listing quality by sharing the container type and item form of your product.
- ASINs B0F4894VFH, B0F487KC6V and B0F4DFN5V8 also appear active on the Manage All Inventory page.
Please let us know if you happen to have any issues with these listings again and we would be happy to investigate.
Have a good night. 😊
Sincerely, Cooper_Amazon
