Amazon Api - messages/digitalAccessKey

HI,

we try to build up a system to send out digital access key after successful purchase. The system itself is up and running, but now we face the problem that the digitalAccessKey message is not available for any of our orders.

i just recognized that we cannot send access key from amazon sellercentral either. It is not even grayed out. only this last step is missing.

Are there any setup steps we missed during product creation, or account setup? Or it is just not available for specific sellers.

is there maybe a good example how to do this?

thanks for your answers

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Alıcı Deneyimi Yönetimi

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Seller_i6S8knzW6zU6Z

4 ay önce

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Hi @Seller_DVJPzuFR55XWo,

I noticed you mentioned Amazon API in the subject line of your post. If you’re looking to send these messages automatically, the Messaging API, part of the Selling Partner API (SP API), is the tool you’ll need. The specific operation for this is createDigitalAccessKey, which allows you to:

"Send a buyer a message to share a digital access key that is required to utilize digital content in their order."

You can find the detailed developer documentation here: https://developer-docs.amazon.com/sp-api/docs/messaging-api-v1-reference#createdigitalaccesskey

Hope this helps!

Kind regards, Michael

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