Compliance Requirement (Consumer Button Cell Battery Appeal my product does not require a button cell battery)
My compliance appeal for ASIN: B0D1RN8F2F has been rejected three times based on the assumption that it contains a button cell battery. However, this product does not include or require any battery; it operates entirely through a standard power outlet. I opened case ID: 16370498431, but seller support was unable to assist. Additionally, when submitting an appeal, I am unable to attach any documentation to prove that the product does not require a battery. We have submitted three appeals in the account health management compliance tab, and all three have been rejected. We need help in getting these approved.
Compliance Requirement (Consumer Button Cell Battery Appeal my product does not require a button cell battery)
My compliance appeal for ASIN: B0D1RN8F2F has been rejected three times based on the assumption that it contains a button cell battery. However, this product does not include or require any battery; it operates entirely through a standard power outlet. I opened case ID: 16370498431, but seller support was unable to assist. Additionally, when submitting an appeal, I am unable to attach any documentation to prove that the product does not require a battery. We have submitted three appeals in the account health management compliance tab, and all three have been rejected. We need help in getting these approved.
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Ricardo_Amazon
Hello @Seller_DelqedVuaJ4g1,
Ricardo from Amazon here .
I'd like to inform you after checking your account, I see ASIN B0D1RN8F2F is now active.
Thanks for your patience.
