Lost All Vine Reviews – Reviews Don’t Merge

Ülkeler

Salt okunur
Avustralya
Belçika
Brezilya
Kanada
Mısır
Fransa
Almanya
Hindistan
İtalya
Japonya
Meksika
Hollanda
Polonya
Suudi Arabistan
Singapur
İspanya
İsveç
Türkiye
Birleşik Arap Emirlikleri
Birleşik Krallık
Amerika Birleşik Devletleri
Birleşik Krallık
imgGiriş yap
Ülke değiştirildi
user profile
Seller_pZPUigSoKl3Mk

Lost All Vine Reviews – Reviews Don’t Merge

Hi everyone,

I didn’t make any changes to my listings – the reviews were already merged properly some time ago. But now something seems to have gone wrong. The reviews are no longer merged, and I’ve lost all of my Vine reviews, which were previously visible.

I contacted Seller Support ( 10956557012 ), and they responded with:

"After careful review, we found that the merging and unmerging of ASINs might result in the loss of reviews on your listings. Additionally, reviews may be removed by customers themselves or by Moderation and Trust Specialists in compliance with Amazon’s review policies."

This is very frustrating because I didn’t initiate any merging or unmerging recently, and my Vine reviews were valuable for my product’s credibility. It seems something broke on Amazon’s side.

Has anyone faced a similar issue or successfully recovered lost Vine reviews? Any help or advice would be greatly appreciated.

Thanks in advance!

56 görüntüleme
5 yanıt
Etiketler:Liste Kayıtları
00
Yanıtla
5 yanıt
user profile
Ezra_Amazon

Hello @Seller_pZPUigSoKl3Mk,

I just checked case ID: 10958679902 and it looks like it's been resolved. Could you confirm if everything's working fine on your end?

Thanks, Ezra

00
user profile
Seller_Dhq7d6MM6gI5q

I think they may be deleting vine reviews for variant listings. I've lost 30 paid vine reviews from my listing in the past 14 days and haven't edited or touched a thing.

00
Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin