Hi everyone,

I didn’t make any changes to my listings – the reviews were already merged properly some time ago. But now something seems to have gone wrong. The reviews are no longer merged, and I’ve lost all of my Vine reviews, which were previously visible.

I contacted Seller Support ( 10956557012 ), and they responded with:

"After careful review, we found that the merging and unmerging of ASINs might result in the loss of reviews on your listings. Additionally, reviews may be removed by customers themselves or by Moderation and Trust Specialists in compliance with Amazon’s review policies."

This is very frustrating because I didn’t initiate any merging or unmerging recently, and my Vine reviews were valuable for my product’s credibility. It seems something broke on Amazon’s side.

Has anyone faced a similar issue or successfully recovered lost Vine reviews? Any help or advice would be greatly appreciated.

Thanks in advance!