The item name product title was changed, not by me (and I'm the brand owner): now it's wrong

I’m the brand owner of ASIN B07FH6TV92 and I’m the only one I authorise to sell on Amazon.

I discovered Amazon changed the item name. The wording now is inaccurate (coffee: dark roast instead of medium) and misleading (drip coffee: it’s not meant for drip coffee machine).

There is no way to change it via product upload file. I opened a case 9 days ago, no reply yet. This is impacting sales and moreover is misleading for potential buyers.

21 görüntüleme

1 yanıt

Liste kaydı oluşturma ve yönetme

Etiketler:ASIN, Detay sayfası, Liste Kayıtları

Yanıtla

1 yanıt

Sarah_Amzn

3 ay önce

Şuna yanıt olarak: Seller_Of4tJ5sT3sR4k adlı kişinin gönderisi

Hello @Seller_Of4tJ5sT3sR4k,

Thank you for posting on Forums!

This is Sarah with Amazon.

Seller_Of4tJ5sT3sR4k

I opened a case 9 days ago, no reply yet

Gönderiyi görüntüle

Could you please share the Case ID so I can take a look?

Best,

Sarah.

Yeni etkinlikler hakkında bildirim almak için bu tartışmayı takip edin