Return labels not provided for " Product damaged, but shipping box OK "
We are FBM and Amazon provides all our returns with prepaid UPS return labels expect for when the return reason is " Product damaged, but shipping box OK " We tried opening a case with seller support who can't comprehend what we're asking. Has anyone else had this happen or know why it's just this return reason? Are there any mods that can assist or explain? @SEAmod @Quincy_Amazon
Return labels not provided for " Product damaged, but shipping box OK "
We are FBM and Amazon provides all our returns with prepaid UPS return labels expect for when the return reason is " Product damaged, but shipping box OK " We tried opening a case with seller support who can't comprehend what we're asking. Has anyone else had this happen or know why it's just this return reason? Are there any mods that can assist or explain? @SEAmod @Quincy_Amazon
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Quincy_Amazon
Hello @Seller_65SosQSNEbezj
Thank you for posting your inquiry to the Forums.
I came across your thread and wanted to inquire whether you are still experiencing this concern. If so, do you mind providing the case ID number(s) to this thread so that I can review the correspondence already provided?
Regards,
Quincy_Amazon
Seller_65SosQSNEbezj
@SEAmod @Roberto_Amazon @Glenn_Amazon @Nikki_Amazon @Bryce_Amazon @Quincy_Amazon
Is any other mod able to continue to look into this?
