Need Help with Seller Account Product Addition Issue
Hello,
I'm having trouble with my seller account. I've been unable to add a product for over two weeks now. I first tried adding my business bank account from Tide bank, but I got the same error message. Then, I attempted to add my personal account, but I'm still seeing the same problem. Both accounts are working fine for transactions, so that's not the issue. I spoke with an Amazon partner agent, but they weren't able to help either. Can you please assist me with this?
The error message:
"You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.
Return to your Seller Account"
CaseID: 9690649322
Need Help with Seller Account Product Addition Issue
Hello,
I'm having trouble with my seller account. I've been unable to add a product for over two weeks now. I first tried adding my business bank account from Tide bank, but I got the same error message. Then, I attempted to add my personal account, but I'm still seeing the same problem. Both accounts are working fine for transactions, so that's not the issue. I spoke with an Amazon partner agent, but they weren't able to help either. Can you please assist me with this?
The error message:
"You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.
Return to your Seller Account"
CaseID: 9690649322
0 yanıt
Winston_Amazon
Hello @Seller_nqVpnhaNJREy6,
It's been a week now, have you finished validation?
Winston_Amazon
Well, whatever the case, do let us know!
